Responsible Gaming
Gaming Should Be Fun, Not a Financial Solution
At ABC Group, we believe that online gaming and pokies should be enjoyed as entertainment only. Gambling should never be viewed as a way to earn money, solve financial problems, or generate income. The odds are always in favour of the house, and losses are a real possibility.
We're committed to promoting responsible gaming practices and supporting our players in maintaining a healthy relationship with gaming.
Age Verification
You must be 18 years of age or older to access and use our gaming services in Australia. By accessing ABC Group's platform, you confirm that you meet this legal requirement.
If you are under 18, or if you have concerns about a young person's gaming activity, please do not proceed.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Please review the following checklist. If you recognise any of these behaviours in yourself, it may be time to seek help:
- Spending more time or money on gaming than intended
- Chasing losses by gambling more to recover money lost
- Feeling anxious, irritable, or restless when trying to reduce gaming
- Hiding your gaming activity or lying about how much you gamble
- Gaming to escape problems, stress, or negative emotions
- Borrowing money to fund gaming activity
- Neglecting work, family, or social commitments due to gaming
- Relationships suffering because of your gaming habits
- Loss of interest in other hobbies and activities
- Continuing to gamble despite negative financial or personal consequences
Self-Help Tools & Player Controls
ABC Group provides several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit over a specified period (daily, weekly, or monthly)
- Loss Limits: Restrict the maximum amount you're willing to lose in a given timeframe
- Reality Checks: Receive timely reminders about how long you've been gaming and how much you've spent
- Self-Exclusion: Temporarily or permanently exclude yourself from your account and all ABC Group services
- Session Time Limits: Set automatic session timeouts to prevent extended gaming periods
To access these tools, log into your account or contact our customer support team. Using these features is a proactive step towards responsible gaming.
Get Help – Support Organisations
If you're struggling with problem gambling, professional support is available. The following organisations offer free, confidential assistance:
Australia
- Gambling Help Online – Free counselling and support for problem gambling
www.gamblinghelponline.org.au - Lifeline Australia – 24/7 crisis support
Phone: 13 11 14 - Beyond Blue – Mental health and emotional support
Phone: 1300 22 4636
United Kingdom
- GamCare – Gambling counselling and support
www.gamcare.org.uk - GamStop – National self-exclusion scheme
www.gamstop.co.uk
Canada
- Responsible Gambling Council – Evidence-based support and resources
www.responsiblegambling.org
United States
- National Council on Problem Gambling – Helpline and referral services
www.ncpgambling.org
Phone: 1-800-522-4700
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Federal centre for health education
Phone: 0800-137 27 00 (free helpline)
If You Need Help, Please Reach Out
Seeking help is a sign of strength, not weakness. If you're concerned about your gaming habits or those of someone you know, please contact one of the support organisations listed above.
You are not alone. Millions of people have overcome problem gambling with the right support. Professional counsellors are available, treatments are effective, and recovery is possible.
At ABC Group, we prioritise your wellbeing. If you have any questions about our responsible gaming tools or need support, please contact our customer service team.